SHIPPING & RETURNS
When you receive a package from Diverso we want you to be delighted. We aim to deliver your items in good time, safely packed and beautifully wrapped.
From time to time we may amend our shipping costs in line with: currency fluctuations; changes in taxation; and increased shipping charges. Our Terms and Conditions apply to all usage of the Diverso website. If you have any concerns, please email us shop@diversoonline.com
Yes, we ship all over the world using a network of trusted couriers.
To simplify shipping and minimise the costs passed on we operate a flat-rate shipping policy.
Uk; £5
Europe; £15
Worldwide; £20
Please reach out to us directly for specific information regarding tax and duties. Contact us here
All orders are usually fulfilled within 24hrs. You will receive a notification with tracking info so you can keep an eye on the progress via our shipping partner.
Standard lead times are;
Uk; 1-3 working days
Europe; 5-10 days
Worldwide; 7-14 days
As soon as the order is shipped you’ll receive tracking info via email and a link to directly track the order.
Yes, you have 28 days to return your order. We recommend using a signed service, so the return can be tracked. Please notify us of the tracking code - so we can speed things up when receiving the return.
Returns are usually processed in 1-2 days of receiving the return.
Yes, if we have it in stock. Please contact us as soon as possible with your order number and size required - so we can hold the new size for you.
You can reach us on shop@diversoonline.com or on Whatsapp if easier; +442039043920
