Diverso CART
  • TOTAL inc VAT. £0.00
View Cart

Your cart is currently empty.

Continue shopping

About Pre-Order

Why Pre-Order?

Why Pre-Order?

We are all producing too much, too fast. Over-production dilutes the true value of something that is made properly in the time needed.

With more and more of our pieces made in limited quantity - it also allows you to secure your size before we make it available to the world.

This way of working is a step in a more sustainable direction - also giving our skilled workshops in Italy the resources to make the best products they can, focussing on quality and craftsmanship.

SHOP PRE-ORDER
How Pre-Order Works

How Pre-Order Works

  • How Pre-Order Works-1

    Exclusives Access

    Our pre-order collections are made of limited fabrics and designs. Purchase from the pre-order collection and recieve 20% OFF on all products for sharing your commitment.

  • How Pre-Order Works-2

    Quick Lead-Times

    Your order is sent to our artisan makers in Italy. Using the finest materials with our understated British design your garment is thoughtfully made.

    Typical lead times range from 1-3 weeks. You’ll be informed and be a part of the process throughout each touch-point.

  • How Pre-Order Works-3

    Track & Learn

    We like to share the story of your garment.

    Learn about your purchase journey through regular updates, hearing more about our designs and from our artisan makers on your items journey.

FAQ's

  • WHAT IS PRE-ORDER?

    Pre-ordering means you order in advance - before the 'making process' has begun. This guarantees your purchase before we start production and also helps us reduce over-production (and therefore waste!).

  • WHAT SIZE WILL I BE?

    If you’ve ordered from us before - take your usual size. If this is your first time or you need a little help - please consult our size guides or reach out and we’ll be glad to help!

  • WHEN WILL MY PRE-ORDER BE DELIVERED?
    All pre-orders have an estimated shipping date specified at the point of order. The date specified is the date the items are scheduled to leave London, UK.  
    We endeavour to ship within this date but won’t compromise on the time our makers in Italy need to make the best products they can.
  • HOW WILL I KNOW WHAT STAGE MY ORDER IS AT?

    We’ll keep you updated through each stage of the process via email notification.

  • CAN I CHANGE OR CANCEL MY ORDER BEFORE DELIVERY?

    Yes - please get in touch with your order number asap, or simply reply to the confirmation email.

  • CAN I RETURN MY ORDER IF I DON’T LIKE IT?

    Yes - as per our standard returns policy you have 28 days to return the item/s.

  • WHAT HAPPENS IF I ORDER A PRE-ORDER ITEM WITH IN-STOCK ITEMS IN THE SAME ORDER?
    We’ll hold the other item/s in your order until the pre-order item/s arrive and ship them all together. This also applies if you order multiple pre-order items with different estimated dates.
    If you’d like your in-stock items sooner we suggest making two separate orders.
  • CAN I HAVE MY PRE-ORDER ITEM ALTERED?
    Yes - if you have purchased from us in the past it’s likely we’ll have your alterations details on file. For any alterations enquiries - please get in touch (CTA) and we’ll be happy to help.
    Allow an extra 2-3 days for alterations before shipping.
  • CAN I HAVE A PRE-ORDER ITEMS MADE-TO-MEASURE?

    If you’ve ordered made to measure from us in the past, then we will have your size block stored at our makers in Italy. Get in touch and we can accommodate.

×
Welcome Newcomer
Liquid error (layout/theme line 109): Could not find asset snippets/custom-fonts.liquid